Service & Repairs
Our business philosophy is to provide our clients with first class power products backed up by professional installation and after-sale maintenance and repair. While most of our competitors end their care the moment you have become a customer, we stay onboard with our customers ensuring proper installation, optimum utilizations and thus, achieving maximum return on their investments in our products
we offer 100% commitment to maintenance and repair from the 1st point of contact and during the life span of our guaranteed products. We run an excellent network of technical personnel that stand ready round the clock to respond to your service and support tickets. Our commitment to you ensures your money will be spent on service that is guaranteed to perform as it should in any dedicated service center.
We are proud to have a team of service professionals located around the country that specialize in maintenance and repair of most manufacturers of uninterruptible power supply (UPS), standby diesel generators, inverters, chargers, cooling systems, etc.
We strive to constantly improve our services and facilities to not only lead the industry, but serve you better. We continually refine our service processes to make repairs quicker and better. Each repair is treated uniquely and differently, just as each customer is unique.
first-class products and services
To back up our first-class products and services, we offer a guarantee to respond to any maintenance and repair enquiry within 24 hours of notification. Our staff has been instructed to ensure emails or phone messages are responded to within this time frame. This is something that is not common-place in our industry. We believe if a supplier is not prepared to stand behind claims of their products quality, there is no point in making those claims in the first place. We stand firmly behind all of the above claims and encourage you to contact us today for a fair deal of service contracts on our excellent range of products or your 3rd party power products.
Finally, our service representatives and technicians are trained to deliver you equal quality assistance the moment you reach our doors. Our customer service is committed in making you feel welcomed and treasured. Our employees are here for you. You can expect not just a repair representative, but a friend. We hope to become the center of choice for all your power equipment maintenance and repair. You will always receive the best quality repair service any one of Collision Centers. Whether you are looking for free estimate or here for an appointment, you can expect to receive a satisfactory experience, guaranteed. We will never forget our commitment to you.
A list of some of our satisfied customers which benefited from our service and repair department
- MTN mobile telecom operator
- Syrian civil aviation authority.
- AL Furat Petroleum Company.
- Syria International Islamic Bank.
- International Bank for Trade and Finance.